Contact
We're a small team based in British Columbia, Canada. Reply time is under 12 hours, 7 days a week — usually much faster during North American working hours.
For any question — orders, refunds, privacy requests, or general inquiries.
support@example.comSupport tickets
The fastest channel for order-specific issues — your ticket is linked to the order so we can respond with full context.
Open a support ticket →Response times
- · Order issues: under 4 hours
- · Refunds: under 24 hours
- · Privacy / data requests: under 30 days (PIPEDA)
- · General inquiries: under 12 hours
Mailing address
Available on request via email. We're a registered company in British Columbia and can provide our registered office address for legal correspondence.